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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jasmine

jasmine

November 22, 2024

5  out of  5
rating by jasmine
"Great customer service, friendly, professional"
We responded:
"Hey Jasmine, Thank you for the review! We always strive to make our service proffessional AND friendly!"
Profile photo of Beverly Brooks

Beverly Brooks

November 21, 2024

5  out of  5
rating by Beverly Brooks
"I've been with the James Scott Agency for about 20 years and have had many dealings with them during that time. A special shout-out to Melanie, who consistently goes above and beyond when tending to our business insurance and bond requirements. They are always professional, caring, friendly and efficient. I'm a very happy customer of their agency."
We responded:
"Hi Beverly! Thank you for taking the time to give us a review. Melanie is absolutely incredible, and always goes the extra mile for our customers. We are always happy to hear that we are achieving the level of quality we aim at."
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shelley mooney

November 20, 2024

5  out of  5
rating by shelley mooney
"Joseph and Melanie are wonderful with keeping in contact. They have been diligently working with the underwriters to fix an issue with my policy. They are always nice and professional. ❤️"
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Charles Rivera

November 19, 2024

5  out of  5
rating by Charles Rivera
"I have been with State Farm for over 30 years. I recently retired and moved from Illinois to Maumelle, Arkansas, Joseph Giles. Have been great to work with me anytime I have a question or any type of issue they take care of me! The whole staff is very courteous and professional. They feel like they’re part of my family. Thank you."
We responded:
"Hey Charles! Thank you for the incredibly kind words. It has been a pleasure to take care of you and yours. "
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Sean Mays

November 8, 2024

5  out of  5
rating by Sean Mays
"This is a company that truly look out for their customers they listen to your needs and help you find the best plan that fits your needs. They are very friendly and welcoming its like talking to family."
We responded:
"Thank you so much for the kind words! One of our goals is to feel like family, and protect you the way we protect our own families. Thank you for your business!"
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Brandy Mezger

October 19, 2024

5  out of  5
rating by Brandy Mezger
"The best people ever!!!!"
We responded:
"Thanks Brandy! We appreciate your business!"
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Tony

October 2, 2024

5  out of  5
rating by Tony
"Great Customer service, the best around!!😄"
We responded:
"Thanks Tony! We are always available for your insurance needs:) "
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Shannon Murry

September 28, 2024

5  out of  5
rating by Shannon Murry
"They have taken heart care of me from car insurance to homeowner insurance. Everyone is very helpful and always answers any questions I have. Highly recommend!"
We responded:
"Thank you Shannon! It is a pleasure to have you as part of our office."
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Terrell Slater

September 23, 2024

5  out of  5
rating by Terrell Slater
"Very friendly, got things taken care of pretty fast."
We responded:
"Thank you for the review Terrell! As Lightning Mcqueen would say "faster than fast"!"
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Cliff Thompson

September 23, 2024

5  out of  5
rating by Cliff Thompson
"My Wife and I had been life long State Farm customers since the 70's. A few years ago, we switched to a competitor for better rates. Since that time, the rates increased significantly and we needed a better alternative. We decided to revisit State Farm and I found a local State Farm office where I met Armani Atillano. Armani was very engaging, responsive and thorough, making sure he understood our needs. Armani then offered a very comprehensive and competitive insurance plan that aligns with our retirement. So... We're back!! Thanks to you Armani... We look forward to continuing a long term relationship with State Farm."
We responded:
"Hi Cliff! Thank you for trusting us with your Home and Auto Insurance needs! We are always here if you need anything. "
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Imraul Emmaka

September 13, 2024

5  out of  5
rating by Imraul Emmaka
"I worked with Armany and he was great. Very friendly and helpful."
We responded:
"Thanks for the review Imraul! Armani is stellar, fast, and easy to work with!"
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James Morgan

September 12, 2024

5  out of  5
rating by James Morgan
"After 2 decades with Geico, I recently relocated and my homeowners policy doubled in price when we downsized. Geico didn't have a local subcontractor so I went local with State Farm bringing my premium back to earth."
We responded:
"Thank you for trusting us with your business! "
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Tim Adams

September 12, 2024

5  out of  5
rating by Tim Adams
"Mr. Armani was a tremendous help and went above and above and above to make sure I was in the right plan and well taken care of. I love great energy and Mr. Armani was top tier!"
We responded:
"Armani IS top tier! and so are you!! Thank you for your business, and thank you for your review:)"
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Melvin Proctor

September 11, 2024

5  out of  5
rating by Melvin Proctor
"They have always been very professional in doing their job and I can truly say that they have went above and beyond to make me feel like a valuable customerI highly recommend them!"
We responded:
"Hey Melvin! Thank you for the review! It is our pleasure to take care of your insurance needs. "
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Chad Evans

August 15, 2024

5  out of  5
rating by Chad Evans
"Joseph Giles was by far the easiest and most knowledgeable insurance agent to work with in my experience as a general contractor. You can genuinely see how important his clients satisfaction is to him."
We responded:
"We appreciate the review Chad! Always happy to talk home, car, life, or health coverage with you:)"
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Jeramie Baker

March 31, 2023

5  out of  5
rating by Jeramie Baker
"Staff is friendly awesome and great they understand you better than most long distance non-communicative insurance companies."
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Stuart C.

December 14, 2022

5  out of  5
rating by Stuart C.
"Thanks Joseph! 12/13/2022(addendum): what I failed to write for this review is that Joseph and his team were able to cut my yearly automobile insurance rate from over $5,000 to less than $1,500 a year—and for the exact same coverage!!! He was also able to trim about $500 a year off my homeowner’s premium. I’m glad I re-reviewed my “reviews” to note I was neglectful of just exactly how much Mr Giles helped me, especially during a time when prices are only skyrocketing."
We responded:
"Any time Stuart! Always happy to help with car and home insurance:)"
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Derek Reynolds

November 11, 2022

5  out of  5
rating by Derek Reynolds
"Very good Company And good people to deal with"
We responded:
"Thanks for the review, Derek! It was a pleasure setting up your car insurance."
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Alessandro Smith-Mosley

November 11, 2022

5  out of  5
rating by Alessandro Smith-Mosley
"Joseph is the best Agent ever."
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Luke Atwill

November 9, 2022

5  out of  5
rating by Luke Atwill
"Joseph Giles and his team at State Farm in North Little Rock are the definition of "Professional Customer Service." He and his team will work with their customers to makes sure they are equipped with the right coverage they need in order to live out a stress free life! It is wonderful to have them as a good neighbor:)"
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Jackson Barton

November 4, 2022

5  out of  5
rating by Jackson Barton
"Joseph is the only choice to make in central Arkansas."
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Jeff Giles

November 4, 2022

5  out of  5
rating by Jeff Giles
"They always do a great job getting you what you need when you need it. I highly recommend this team!"
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Jake Giles

November 4, 2022

5  out of  5
rating by Jake Giles
"Fantastic Agent!"
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Katrina Coleman

November 4, 2022

5  out of  5
rating by Katrina Coleman
"Best place to have insurance been with State Farm’s for over 20 years"
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Josh Williams

November 4, 2022

5  out of  5
rating by Josh Williams
"They have always been very helpful and have answers to any question I have!"